Expressions of interest for placement may be made in the first instance by contacting our Administration office.
Before you can access government-subsidised aged care services for the first time, you need to apply for an assessment.
The first step to access government-funded aged care services is to get assessed. You can apply for an assessment online or you can call My Aged Care on 1800 200 422.
FAQ’s
What do I need to apply?
- Medicare card.
- Have a copy of any referrals from your doctor.
- Consider if you would like a support person present.
- Have contact details for your GP or other health professionals
Am I eligible?
Type answers here
What type of assessment will I have?
A home support assessment with a Regional Assessment Service (RAS)
If, from the information you’ve provided, it sounds like you need low-level support to stay independent in your home, the contact centre may recommend a home support assessment with a RAS assessor. This type of support is provided through the Commonwealth Home Support Programme.
A comprehensive assessment with an Aged Care Assessment Team (ACAT)
If it sounds like you have care needs that are greater than what the Commonwealth Home Support Programme can support, a comprehensive assessment with an ACAT assessor may be recommended.
The types of care an ACAT can assess you for include:
- Home Care packages
- Short-term care options
- Residential aged care
What funding options are available?
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